31 July 2025
Lisa Fong, Deputy Director-General Cyber Security, GCSB, responsible for the NCSC, says that as New Zealanders experience more of their lives and livelihoods online, cyber security threats are being felt across New Zealand’s economy.
“Individuals are losing money to online threats. Small to medium businesses are experiencing sophisticated compromises of networks and devices. And New Zealand’s operators of critical infrastructure and government agencies are having to protect against a range of advanced actors and techniques."
To respond to these challenges, the NCSC has integrated with CERT NZ to improve the experience for all New Zealanders reporting cyber security incidents, making it easier for people to know where to go for help.
“We have launched a refreshed and rebranded website with a streamlined incident reporting function. Cyber security incidents can now be reported in one place, whether the victim is an individual or a critical infrastructure operator,” Ms Fong says.
“This single platform for reporting incidents also means we will have a better understanding of the cyber threat landscape across the New Zealand economy and can prioritise our advice and support about these threats and how to protect against them.”
The NCSC and CERT NZ websites have been consolidated to create a single site for IT specialists, large organisations, government and operators of critical infrastructure to visit for authoritative cyber security advice and insights.
With the NCSC website updated to reflect its national CERT function and all-of-economy remit, the CERT NZ brand and website will be retired.
“Although you will stop seeing the CERT NZ brand, the national functions of a Computer Emergency Response Team (CERT) are integrated into the NCSC structure.”
Along with the retirement of the CERT NZ website, the 0800 CERT NZ contact number has changed. To contact the NCSC about an incident, call 0800 114 115.
Own Your Online continues to be the NCSC's platform for individuals and small-to-medium businesses looking for cyber security advice and guidance.
“This is a significant milestone toward a New Zealand where good cyber security happens everywhere, all the time, by everyone,” says Ms Fong.
New Zealand individuals, small to medium businesses, large organisations, operators of critical infrastructure and government will now report their cyber security incidents on the NCSC website.
Own Your Online website for individuals and small to medium businesses External Link
Note for editors:
CERT NZ (a business unit of MBIE) traditionally focused on raising the cyber resilience of individuals and small to medium businesses, whilst the NCSC (a business unit of the GCSB) focused on cyber security of nationally significant organisations.
Media contact: media@ncsc.govt.nz