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An entity needing advice or policy guidance on securing nationally sensitive information:
A Board or Executive member with responsibility for risk management:
Looking for information about New Zealand information security service providers
  • ICT Security and Related Services Panel (SRS Panel) - The Security and Related Services Panel are a group of industry experts contracted to provide government agencies with ICT services and advice on a range of security and privacy practices. The Panel helps government agencies manage privacy and security issues effectively.
A Industrial Control System owner or operator:
An entity or a critical national infrastructure organisation and want to develop your in house CSIRT capabilities:
A member of the public and you’d like to report a scam, virus, computer attack, online privacy violation, or other computer security event:
  • CERT NZprovides a central point for all New Zealanders to seek advice and report
    cyber incidents.
  • While CERT NZ has a primary responsibility for cyber threat reporting, and a coordination role in threat response, NCSC takes the lead in the response to significant cyber events — particularly those which may impact on national security, and our nationally significant systems and information.
  • The ORBhas been developed by Netsafe to offer all New Zealanders a simple and secure way to report their concerns about online incidents.
  • In some situations your Internet Service Provider may also be able to offer guidance
A member of the public, or operator of a small business, and you want to learn more about using the internet safely:
  • Netsafeis an independent not for profit New Zealand organisation focused on online safety.  They provide online safety help, support expertise and education to people in New Zealand.
  • Connect Smartcontains advice for home-users, businesses and schools, to help New Zealander's protect themselves and their businesses online.  Connect Smart is led by the government's National Cyber Policy Office (NCPO), part of the Department of the Prime Minister and Cabinet, in partnership with a range of government agencies, non-government organisations, and private sector.
Interested in other useful sources of information in regards to cyber security:
  • Internet Storm Centreis a program within the SANS Technology Institute, a branch of the SANS Institute which monitors the level of malicious activity on the Internet, particularly with regard to large-scale infrastructure events.
  • CERT Coordination Centreis part of the Software Engineering Institute, which is based in the Carnegie Mellon University, USA.
  • Team Cymruis a non-profit US federal organisation.  They are a group of technologists passionate about making the Internet more secure and are dedicated to that goal.
Receiving SPAM and want to report it:
  • DIAThe Department of Internal Affairs is responsible for investigating complaints about unsolicited commerical electronic messages, commonly referred to as SPAM.
Affected by cyber crime:
  • CERT NZ
  • The ORB and send a copy to NCSC
  • Contact your local Police station
If you are a part of the Industrial Control Systems Infrastructure (SCADA) in New Zealand, seeking further resources on current security issues:

NCSC International Partners


NCSC partners with a number of international organisations:

  • CPNI UK Centre for the Protection of National Infrastructure
  • UK NCSC UK National Cyber Security Centre
  • US CERT US Computer Emergency Response Team
  • CCIRC Canadian Cyber Incident Response Centre
  • CERT Australia Australian Computer Emergency Response Team
  • AusCERT Not-for-profit security group based at the University of Queensland
  • Asia Pacific CERT maintains a trusted contact network of computer security experts in the Asia Pacific region to improve the region's awareness and competency in relation to computer security incidents